20 Shocking Sales Stats That Will Change How You Sell

Businessman talking on cell phone and writing in office

I came across this post years ago on LinkedIn. I found that it really helped me to get a sense of where I was going and how I could make better sales. This was definitely something I needed during my brokering years, when I was only making commissions as my source of income.

Those were the good old days.  Nothing makes you a better sales person than when you’re forced to sell or not eat.  It’s a hard knock life out there and honestly most jobs require that you know how to sell, at least in some capacity.  The key is to be persistent, use follow-up, be creative and use all avenues to generate income.

So whether you are a novice, or are a seasoned sales person, this is a good cheat sheet to help you keep your priorities in line.

I’m leaving the link at the bottom, but here it is summed up:

  • 92% of all customer interactions happen over the phone.
    • Yes, making phone calls is probably the best and most efficient way to get new business.  I make an effort to call all my clients.
    • If I have bad news or if I have something urgent, I’ll make sure to do it over the phone.
    • I’m not sure if this includes text messages, but I’ve found text messages to be highly efficient for an immediate response.
  • It takes an average of 8 cold call attempts to reach a prospect.
    • Follow up, follow-up, follow up.
    • I take it a step further and follow-up via text, phone and email.
    • If someone isn’t ready to buy now, I always ask, “when will you foresee that you’ll be ready.”  I don’t let people go without a timeline of when to call next.
  • The best time to cold call is between 4:00 and 5:00 pm.
    • I personally find, 5:00pm-7:00pm is also pretty productive.  People are done with work or are finishing up and are more likely available to take calls.
  • 35-50% of sales go to the vendor that responds first
    • OMG, yes! This is probably the most annoying thing about sales.  When people are shopping to buy something, it’s usually very urgent, so they call everyone who sells what they’re looking for.  Being the first person contacted and responding WILL help your closing ratio.
    • My issue is that you always have to be available to cater to clients that need immediate attention.  Don’t forget about work-life balance.
  • 80% of sales require 5 follow-up calls after the meeting 44% of sales reps give up after 1 follow up.
    • If you were able to get a meeting, you should be able to do 5 follow ups minimum.  The effort to get a meeting is hard enough, quitting after 1 followup makes the meeting wasteful.
  • Thursday is the best day to prospect, Wednesday is the second best day.

 

  • Nearly 13% of all the jobs in the U.S are full-time sales positions.
    • Pretty much all the work I’ve ever done has been sales. Perfume sales, product sales, real estate sales.  Sales isn’t for the faint of heart.
  • Over one trillion dollars are spent annually on sales forces.

 

  • In a typical firm with 100-500 employees, an average of 7 people are involved in most buying decisions

 

  • 78% of salespeople using social media outsell their peers.

 

  • Email is almost 40X better at acquiring new customers than Facebook and Twitter.
    • Email is king in terms of converting sales.
    • Don’t forget the power of an email newsletter or subscription list.  I’ve gotten some really great clients from my subscription list.
    • Just remember you need a large email list before you can see it work its magic.  I think I had 1000 emails before I started getting people reaching out from the list.
  • Salespeople who actively seek out and exploit referrals earn 4 to 5 times more than those who don’t.
    • Hell, some of my best opportunities have been from referrals.
    • Don’t underestimate the power of “word of mouth”
  • 91% of customers say they’d give referrals.  Only 11% of sales people ask for referrals.
    • Referral clients are king!  It’s a free way to grow your business, I say why not!\
  • Only 13% of customers believe a sales person can understand their needs.
    • The client always thinks they know better. It’s our job to manage expectations and explain what we are selling.
  • 55% of the people making their living in sales don’t have the right skills to be successful
    • A lot of people do it part-time!  A lot of people don’t treat it like a job or assume they have the right personality.  You have to learn the skills first!
  • Continuous training gives 50% higher net sales per employee

 

  • The average company spending $10K-$15K hiring an individual and only $2K a year in sales training

 

  • It takes 10 months or more for a new sales rep to be fully productive.
    • So don’t change companies every time you go through a downturn, it just hinders you from being productive.  You need to work through it and find out how to make your business work for you.
  • Retaining current customers is 6-7X less costly than acquiring new ones.
    • Maybe you’re current customers are needy and time-consuming.  Giving them up, would mean putting 6-7X more effort to finding new ones.  Stay the course!
  • The average company loses between 10% and $30% of its customers each year.
    • Losing customers is normal.  That’s why it’s important to keep building your customer base through different avenues.
  • After a presentation, 63% of attendees remember stories. Only 5% remember statistics.

Here’s the link to the original website I found.  The general gist is that you have to be persistent as hell when you’re in sales.  Your sole job is to sell people products or services that they need or might not even realize they need yet.

Happy Selling!

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Organize Your Mind: How To Be More Productive With Your Day

My Experience Shopping High End Luxury

I usually shop Macy’s or Century 21. My mom taught me the satisfaction of getting a good deal from the clearance racks. Actually, Century 21 is as luxurious as I ever get. The only time I’ve walked through Nordstrom or Neiman Marcus was to get from the parking lot to the inside part of the mall.  Luxury shopping was only a fantasy.

Why would anyone pay $500+ for a pair of shoes or $1000+ for a purse?

Then I met K’s family and every Christmas his parents would buy something extravagant for eachother like a Burberry bomber leather jacket or new shoes from Salvatore Ferragamo.

I would exchange gifts in awe, kinda wanting to reach that level of success where I could buy my own luxury item or be able to gift it to someone I loved.

This fall we’re going to a family wedding and as members of the bride’s immediate family it’s kind of expected we’ll go all out.

K and his Dad (FIL-father in law) decided to get matching suits from Hugo Boss. I would describe shopping with them to be fun. They go in there like it’s any other store. Meanwhile I’m an old pair legging and some beat up chucks.

Still that wasn’t stopping them from getting the freshest suits they could find at Hugo Boss. Of course, FIL knew the salespeople at Hugo Boss, so they greeted him warmly. His Dad let the salesmen know that they were going to get identical suits for the wedding. I would describe the salesmen as charming, cleancut and well dressed in the brand’s suits.

The younger salesperson, I never got his name so let’s call him Cesar (he looked like a Cesar!), already knew FIL’s size and was quick to measure my husband to get the right fit. They put on this dark royal blue suit and I knew right away it was the winner. K always looks good in blue. Cesar looks to me asks me what I thought. I told him that’s the right one. As his Dad makes plans to pay for the two suits, the store manager greets us an offers us some water or juice. We thank him but Cesar has already made sure we had water and juice for our daughter S.

The suits are given to us on a hanger and garment bag with Hugo Boss etched on the front. They tell K to come in again a month before the wedding so they can custom tailor it.

Overall, I would consider that to be an exceptional customer service experience from the moment we stepped into the store to the moment we left.

Carrying our Hugo Boss garment bags, we sauntered into Salvatore Ferragamo. Those salespeople pounced on us. They saw us as the branded bags we had and knew “cha-ching!” they were making quota today. Maria, FILs salesperson from Ferragamo was there and he made sure to go to her. I guess that’s what you do, once you find a good salesperson you keep going to them so they get their commission and keep taking care of you.

Compared to the cool and collected nature of the Hugo Boss salesmen, the Ferragamo were nearly desperate. I couldn’t help but notice that the store was nearly empty, with most of the traffic strolling in and then strolling out.

Leather purses and designer shoes line the walls and we settle in the back on these plush couches, exhausted from all the shopping we did. At this point, I’m all shopped out. Maria and their sales manager are bringing out shoe after shoe for my husband and his Dad to try. They finally settle on one of their classic leather shoes. They aren’t done yet, they still need to meet their sales quota and set their eyes on my mother in law (MIL).

“Oh what about that blue bag you were looking at the last time you were here?” Maria cooes.

“You know its discounted new now for our regulars…” she continues.

Before Maria is done with her sentence the manager comes by with the bag. MIL is thinking it over and looks inside and out to make sure it’s not damaged.

“Just get the bag if you like it,” FIL says to her anticipating her reservations over price.

Cha-ching! They’ve made goal!

Next they set their eyes on me and see if they can entice me into a sale. The manager brings these beautiful evening shoes.

I am not prepared to try them on, I haven’t had a pedicure in months and NO ONE is going to see my feet. Also it would have been a pretty impractical buy, what other event would I wear them for?

I say I’d rather not and they finally give up on their final sale.

Overall, the level of thirst I experienced at Ferragamo kind of left me from wanting to buy from them again, although K’s family is all about the quality of their shoes.

But I still needed some nice shoes for the wedding and was mulling it over on what to wear. After listening to “Bodak Yellow” on repeat for a week, I decide I should get something ostentatiously obvious and expensive. I should get Louboutins. I’m thinking it over and considering stopping by the Macy’s where Louboutin has a corner boutique.

One day K and I are finishing up running around and doing errands. We decide to make a mall trip out of the end of the day and shop around. K suggest that I get my shoes now, we’re not going to have time later to buy them, our weekends have been packed lately.

So we stroll into Neiman Marcus’s shoe department and I go right to the Louboutin section. Mind you, I look like crap on a stick with the same converse and leggings I was wearing when I went to Hugo Boss and I still didn’t get that pedicure I desperately needed.

I lift a shoe over and see the price. $875. This one is a platform nude with the red bottom signature sole.

The nearest saleswoman sees me and starts to make her way over.

“Do you need help?”

I hesitated for a moment. I could either reply that I was just browsing or I could engage the sale.

“Actually, can I try this on.”

“Sure, what’s you’re size?”

I look at her like I don’t even know. I tell her 8 1/2 or 9. She runs to the back room and grabs both sizes.

I’m so embarrassed to take off my shoes because my feet feel so gross.

But I try on the first pair of luxury Louboutins and they feel FABULOUS! But a little tight in the front. You know how there’s always that one foot that bigger than the other. I was concerned about that and whether these deathly tall heels would be decently comfortable.

I ask her if the patent leather will have any give later on and become looser?

Monica, my salesperson, was honest and said there wouldn’t be much give and that the toebox is usually tight. So I asked her for another shoe one size up. I guess European girls have small feet, not me.

She brings back the pair I wanted and I try them on and they fit perfectly! I stroll around and see the shoes in the mirror and they are solid! This is the biggest purchase I’ve made on shoes so I want to make sure they make sense for me and were comfortable. Now that the shoe is bigger for one foot, what about the other? It’s sliding a little bit and I point it out to Monica.

“You can also put an insole in one shoe if you feel like one is slipping.” She goes and grabs me an insole. I look at her like she’s a miracle worker, both shoes fit perfectly. There’s really no reason for me to not buy these shoes…except the price. I decide to swallow the purchase and get them anyway.

At the register she rings me up and tells me about their credit card program. Of course I’m a sucker for any deals on these outrageous shoes! So I sign up for the credit card to get some points and so I can also break up the payment of these shoes in three parts.

Overall I would consider Monica as a pretty good salesperson. She overcame all my objections, solved the problems, gave me good customer service and was really knowledgeable on the shoes, the fits, and materials.

Compared to the usual frenzied shopping experience I have at the Macy’s shoe dept, I can see how people would shell out for a high end product like this. There was only one other couple shopping for shoes so It was pretty much a one on one experience on a Saturday.

At Hugo Boss, Ferragamo and Neiman Marcus I felt a lot more catered to. I was offered water and beverages and the salespeople had business cards! Like, business card really do make it more official than having to poke your head around the department asking for “the lady who was nice last time.” It was also a lot less crowded and a cleaner presentation.

So here are the shoes and me wearing them. Definitely a good purchase that I will be able to use for the next 10+ years.

I’m also wearing a Guess Skirt and Vince Camuto Blouse.

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How Did That B*tch Get Rich?

Wealthy woman in elegant clothes standing against car.

The big question on my mind.  On everybody’s mind, really.

As I start to make my transition to my 30s, the money question seems to be everywhere.  We’re all so proud of the 401ks we started and the money moves we’ve made.  It’s all so nice to flash cash on Instagram and Snapchat.  Just like how (in our early 20s)  we used to show off how many times we went out in a week or all the people we knew, now the trend is to show off how we’ve got it like that.

I was meeting a girlfriend for lunch last Saturday and as we strolled around Chelsea we chatted about all the good things we were doing for ourselves.  Allie was a teacher and after years of partying and living with her parents was tired of being broke.  So she was taking things into her own hands and making moves of her own.  She got a new job that gave her benefits, she had a tutoring job on the side, and planned to work the after school program.  She was ready to make $$$ and I was really happy for her.

I said, “You’ve got to get if for yourself, no one’s going to give it to you.”

She was like, “Absolutely, but sometimes I look at some people and I’m like, how did that Bitch get rich?”  “Like really, of all people.”

I didn’t really know what people or bitches she was talking about but it was a question that I had been determined to answer since before we were really even friends.

I remember being in High School and watching MTVs “My Super Sweet Sixteen” and it was this stupid reality show about rich teenage girls planning their over the top sweet sixteen.  It would literally be 50K and up type parties.  Mini weddings.  At the end they would get a new Mercedes or Ferrari or whatever they wanted and I was like WTH how do people live like this?

My super sweet 16

I became obsessed with understanding how rich people come to be and thats kind of how I got into NYC real estate.  I wanted to understand how do people get rich.  Maybe if I got close to it, I would be able to understand it and create wealth in my own life.

Well, being a NYC rental broker, you get to see the intimate details of someone’s wealth.  You see their tax returns, their employment letters, the professions they chose, the co-signers that they use to get an apartment, the assets in their bank accounts and more!  It blew my mind at first, how much wealth was needed to live in NYC.  It’s literally wealth I still don’t have but understanding it and seeing how wealth exists in our world helped me accept the fact that I’m not wealthy, at least not in the sense that “My Super Sweet Sixteen” portrayed.  Here are the top ways that I noticed people were able to live a wealthy lifestyle.

Generational Wealth

This is the most common way that wealth is accumulated for most people.  I call it, “Getting A Leg Up.”  People who come from generational wealth are already starting at 10.

To be generationally wealthy is a true privilege.  People with generational wealth not only have the resources and assets to seize more opportunities, they are already raised to use money in a way that works for them and are less likely to fall into debt and other problems that would detract from be wealthy.

Example: Jerry is a 3rd generation American.  His grandfather came to the USA and hustled 3 jobs to buy a house and raise his family of 3 children.  One of the 3 children starts a business and it becomes successful.  Meanwhile the house that their grandfather bought is now worth 3X as much due to inflation caused by the booming tech industry.  The grandfather allows one of the other children to take a loan against the home and flip 3 other houses.  Another child is successful.  The last child was able to go to college and build a career to manage to become a middle manager and make a good living.  All three of this grandfathers children were able to make it to middle or upper class. These children have 2 of their own children.  Jerry is one of those grandchildren.  The original siblings help each other out in raising their children by babysitting and offering advice on best school district.  They share resources with each other like baby clothes and books.  Grandfather dies and leaves his fully paid off house, pension, and other assets to all the 6 grandchildren in a trust.  Each child gets $150K each in a trust to use when they turn 25.  Each child has the means to go to college, two of them specialize in a profession like medicine or law, two others start a new business with their trust, and the remaining 2 go into the family business.  Jerry is 30 years old, has an Ivy League degree, $150K in a trust and is a partner at his family’s company.  That is what generational wealth looks like. 

Beauty

They say beauty is in the eye of the beholder.  And while that’s true, there is a variety of beauty in this world.   But we must admit that conventional beauty has so much power in our society. To be beautiful is to have doors literally opened for us.  Now this section isn’t just about women being beautiful.  Men can be beautiful too.  Just yesterday my 20 year old intern with stunning blue eyes and a linebacker’s build was telling me how the girls at Chipotle gave him free Chipotle.  And that won’t be the last freebie or leg up he gets for being extraordinarily handsome. I swear he looks like this actor:

Regardless, doors will open for him because beauty is attractive.  And people are drawn to what is attractive.  But this won’t necessary result in wealth.  Unlike generational wealth, people won’t hand you money just for being beautiful.  Often, beautiful people have to leverage their youth and beauty for opportunities for wealth.  I once had these model clients.  They were REAL models.  The types that walk runways for Gucci and Balmain.  They made well over six figures just in the US for their beauty.  One girl showed 200K from her contract with IMG Modeling. These girls also worked for other modeling agencies in Europe.  But wealth is real for these beauties. Once their modeling days are behind them, they could easily marry well to do men in finance who want a wife with good genes and beautiful skin to match. I don’t think many women have that kind of opportunity just handed to them.

The good thing is that the genetic lottery isn’t the only way to cash in on beauty.  With youth comes natural beauty.  Men and women are realizing this and capitalizing on their youth, building online businesses and brands for their youtube channels and Instagram accounts. From ages 16-35 women are at the peak of their beauty/youth.  For men that time frame is 20-40.  Just imagine how big of a business you can build in 20 years.  You can build an empire.  I could go on and on about how pretty privilege is a thing but I think I’ll save that for another post.  The good thing is that beauty and youth can truly be the stepping stone to success for those willing to step out of their shell and grab it.

Hustle

Some people are more hustlers.  I think I fall into that category over beauty.  I’m sure my youth has helped me a lot in gaining opportunities and getting my foot in the door.  But I’m not THAT pretty.  More like a girl next door type of look to me.   So I’ve had to rely more on my hustle and charm.  Hustle and charm are not easy skills to attain.  You need a mix of street-smart, hunger, people skills, charisma and intelligence to really win in this category of wealthy.  A talent or two won’t hurt either.

To be be clear, the definition of [hustle] according to Urban Dictionary is: To have the courage, confidence, self belief, and self-determination to go out there and work it out until you find the opportunities you want in life.

There are a million ways to make money hustling.  I truly believe there’s enough pie for everyone.  Hell, you can all bake your own pies. We live in a world that is rapidly changing with growths in technology and change in culture and opportunity.  Youtube star are making millions, Instagram Influencers are getting paychecks.  You can literally open a new store on Etsy and sell those handmade bracelets you always get compliments for or those handmade soaps.  You can become a motivational speaker.  Or you can be like me and do real estate and work your way up. Or start in any industry and work your way up.

This, to me, is the backbone for all wealth. There had to be someone to get the moneyball rolling whether it’s you or your grandfather. There really isn’t much substitute for grit, perseverance and grind when it comes to breaking socioeconomic barriers.

Smarts

Being book smart is important and if all else fails, you can’t go wrong with book-smart. It’s the type of hustle your parents always pushed for. “Education is everything,” my father said, “No one will ever be able to take your education away from you.”

And that’s true, I just wasn’t prepared to face the level of intellectual competition that I would face in that one year of law school.

My sister was, though. She finished her studies to become a doctor. After watching her go through 4 years of premed, 4 years of med school, 2 years of residency, another two years of fellowship and enough testing and studying to make your eyes bleed, I’m not sure I would say that I envy her life now. She truly earned it and now makes 250K a year working 32 hours a week. 32 hours a week!

Being smart is not just reading books and stating facts. It’s competing with all the other smart and intelligent people to be the best. I never felt more insecure of my own intelligence that I did during that one year of law school.

Think about beauty pageants that line women up according to their beauty and grace. Intellectual pursuits is kinda like that except with your brain and how smart you are.

No thanks, wasn’t for me.

Summary

I think the bulk of what I’m trying to get at is that obtaining wealth for a majority of people is not easy. But it’s not unattainable. And as long as it’s possible for you to get to the next level, you should be striving to make that happen. I’ve been broke and now I’m comfortable; I wouldn’t say wealthy but I anticipate maybe 10 years from that. Being broke sucks, staying broke is tougher. A lot of people don’t realize they can get up and change their situation. I’m here to tell you, YOU CAN.

I like to call it “bootstrapping it.” And IMO gaining wealth from your own hard work and grit is more satisfying than having it handed to you. Most of us reading this are not from generational wealth, it’s up to us to make our own wealth. It’s going to be a lot of trial and error, a lot of failure, but all you need is that one moment. All you need is one big win and all that failure will be erased.

I wish you all the best of luck on your journey for progress and wealth. Please share like and follow if you liked this post. I follow back!

Organize Your Mind: How To Be More Productive With Your Day

AdobeStock_91387706.jpeg

I find myself scrambling most days.  In the mornings I’m scrambling to get my daughter ready for school, get myself ready for work, eat breakfast, get out the house and catch my bus, then commute to my job in the city.  Once I get to work, I’m almost immediately bombarded with tasks to be done, work-fires needing to be put out and clients to meet.  My day goes on like this until I can finally escape work and make the commute back home.  Once I’m home, I’m scarfing down a quick microwave dinner, showering, then relaxing for an hour before it’s time to go to bed and prepare to do it again the next day.

Weekends are just as busy with errands like groceries and Target runs, family obligations, and chores.  A two day weekend seems too short suddenly and the work week begins again.

Now that I’m a working mom with a full time job, full time child and full time husband, I’ve come to find life almost unmanageable.   I always envisioned my life to be very organized, put together and successful.   Most days it feels far from that, but I try, and I actually manage to get a lot done with the help of my husband.  I think over time, I’ve realized the importance of time management.

So how can you be more productive?  Here are my go-to’s and best time saving tips for making a busy week more productive:

To Do List:

  • This is my go to.  Everything I need to do goes on a list.  I personally do not have enough attention span to remember all the tasks I need.  I’ll go into a room with the intention to do something and completely forget what the task was.
  • For me lists are a way of organizing my life.  It’s not just enough to create one but it’s also important to follow through and get the tasks done.  The absolute KEY to productivity is to tackle your tasks from hardest to easiest.  Often I never finish a list but if I’m able to tackle the first most important tasks, then that makes the effort worthwhile.  I tend to procrasinate with the smaller easier and more enjoyable tasks to do.  It gives me an excuse, once I’ve completed “enough” tasks, to skip out on the most difficult ones.  If I tackle harder list items, I become more energized and have the motivation and energy to complete the easier ones.

Outsource

  • There are some things I can’t bring myself to do.  Adding them to my list, stalls me.  I never get to it and it keeps me from feeling accomplished for the day.  For those kind of tasks or items, I’ve found it easier to outsource them.
  • I absolutely hate washing dishes and ironing clothes. I’m also not a great cook.  It takes me twice as long to cook because I’m usually procrastinating trying to make it more interesting.
  • For washing dishes, I was 27 before I lived in an apartment that had a dishwasher.  I would let them pile in the sink until they were insurmountable and took over 30 minutes tot take care of.  Now that I FINALLY have a dishwasher, I’m fine to outsource them to the machine, while my husband still finds hand washing dishes faster and more efficient.
  • For ironing clothes, I just outsource to my local dry cleaner. Dry cleaning and pressing my best quality clothes tends to make them last longer and better. It takes me an hour to iron 7 collared shirts. I’m a perfectionist and like them neat, so I take my time. With the dry cleaner, I can just drop off and pick up, it cost a bit of money but it saves a lot of time.
  • For cooking, my husband is a better cook so he gets credit for all our amazing meals.

Down time

  • At the end of the day, we are not robots and can only be so productive. Don’t over do it! Relax, go on vacation and don’t let yourself burn out.
  • Burnout will kill your motivation. Burnout will keep you from achieving long term goals. So don’t feel bad when you need to take a break. Taking a break isn’t quitting. Taking a break is when you take a moment to gain the energy you need for the long haul ahead of you.
  • Never stop hustling but don’t let the hustle beat you out of the game.

Focus

  • Having absolute focus is a must.  I’m the queen of procrastination.  Even as I write this post, I’ve been procrastinating.  But you’ve got to reign it in.  You’ve got to cut out the distractions in life and keep your eye on the price.
  • The biggest distraction?  Social Media.  OMG whenever I post on Facebook or Instagram, I’m constantly checking how many likes and comments I get.  Because what’s the point of posting, if no one’s looking?  Then I get sidetracked by other posts that people are sharing and going down that rabbit hole.  But at some point, you have to realize what a TIME WASTER it is to be sidetracked randomly by things that are unnecessary.   RECOGNIZE your biggest time wasters, then make a plan to cut them down.  Yes, social media is fun and is even good for business, but I worked on cutting it out and blocking those apps until I absolutely needed it.
  • Learning to say NO to lesser important tasks also helped with my focus.  I don’t need to spontaneously take on every responsibility that is presented to me.  A random problem not caused my me at work, but requires my attention?  Nope, it’s going to the back of the priority list.  I need to stick to my priorities and keep from putting out other people’s fires.  This might sound like I’m not a team player at work but in reality, this will help keep you from being constantly relied on to fix other peoples mistakes.  It’s called, HOLDING OTHER PEOPLE ACCOUNTABLE.  Of course this only applies to people at work, sometimes you need to create boundaries.  For family and friends, I’m running to help put out their fires.

Schedule

  • I’m terrible at scheduling,  It’s really not my thing.  But it is a MUST.  Keeping dates and a calendar can help you manage your time better and not miss important dates. It gives you the ability to plan ahead and avoid conflicts.
  • How many times have I missed a important day or ended up scrambling last minute to complete a deadline?  That’s not efficient nor is it responsible.
  • I used to think I could keep it all in my head but that is a LIE.  The most efficient people know they can forget or miss a detail so they make it a habit to follow a calendar to the letter.  “Let me check my calendar,” said every single person that respects their time and yours.
  • The worst thing, I think, are people who over schedule and over book.  Because, guess what, the person at the other end of the overbooking won’t forget how unreliable you were or that you were sloppy in following through.  They’ll know that you don’t use your time efficiently and that memory of you will be hard to erase.

All these things have helped me so much professionally and personally save a lot of time and be more productive.  I’ve grown a lot over the years and these tips have helped me leverage my time with my money.  I’m able to manage being a mom, wife, and being career minded.   In 5 years I was able to have a child, get married and grow 3X my salary.  Productivity matters and will get you noticed.

I hope you enjoyed this blog post, if you liked it please support by following, liking and sharing.

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My Favorite Motivational Mantra

My Favorite Motivational Mantra

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This is a classic motivational quote and mantra but when I first read this, I thought it was useless. Talent is everything. We should aim to be the most talented, the best. I was 22 when I first came across this poster.

Talent is nothing other than these 10 tools.  Inspire yourself to be better.

1)Being on Time: its really rare to meet someone who is always on time. Being consistently on time requires planning ahead and leaving early consistently. Nowadays people don’t see the value in timeliness but not leaving others to wait on you shows that you’re RELIABLE.

 

2. Work Ethic & 3. Effort: Is really about doing your best. Work is demanding and hard. But if you put your best towards everyday, you WILL get noticed. I’ve caught colleagues just slacking off when the boss wasn’t looking, allowing others to pick up this slack. I lost respect immediately. And eventual the boss will notice too.

 

4. Body Language: It took me while to get the hang of this one. How you carry yourself is very important. Make eye contact, initiate a handshake, stand with confidence, smile. About 60% of all communication is with body language. Make sure you’re saying something positive. My receptionist literally greets everyone like they are ruining her day. We had to train her to say “hello, how are you?” and offer them refreshment to offset her rough demeanor.
5. Energy: I have a physically demanding sales job. I need to have the same energy with the last client like I would with the first. I need to fill the room with positive energy and make it translate to what I’m selling. Have you ever had a conversation with someone and realized that they just weren’t feeling it? That’s bad energy, we don’t want that. Good energy starts with how you feel about yourself.  Only good thoughts allowed.
6. Attitude: ever heard the phrase “it’s not what you said, it’s how you said it” That’s attitude. You say something in a million different ways. Positive energy and attitude is addictive and attractive. Negative attitude and energy is NOT. Complaining you have too much work or that your coworker is annoying doesn’t do anything to change the situation. Do that enough times and you’ll be dubbed the negative nelly at work. And guess what? Negative nellies get laid off during the first round and negative nellies don’t get promotions.
7. Passion: Know what your working for and why. Understanding your purpose for being at work will drive you in some of these other areas. Whether it’s because you love your field or merely because you need to put food on the table for your family, this is critical for success in any endeavor. Use that passion and positive thinking to fuel your performance.
8. Being Coachable: you didn’t come into the job knowing everything but you need to be willing to learn. When the company introduces new policy and program, you need to be able to learn. Your attitude plays a role too. Sometimes I find myself making excuses for myself why I can’t meet a certain goal. “It’s too this or too that.” When really my manager is trying to teach it to me and I’m my negativity is dismissing it. Being able to grow and learn will play a huge role in your success.  Positive thinking is a must!
9. Doing Extra: My secretary has an attitude of mine vs yours, when it comes to work ethic. She really feels like any task that is new, is a task being pushed on to her. “Why can’t X do this work, she’s been doing this all this time.” But taking extra work allows you to learn skills you wouldn’t be able to do in otherwise. It could be transferable to other jobs and can even make you irreplaceable at your job. I’m not the best, but am capable of doing everyone’s job and even training others about the job. That alone gives me more value. Maybe I stay late some nights, but I don’t worry too much about being put on the chopping block.  If you want to be recognized as a hard working employee, doing extra can really make you stand out and reach your goals.
10. Being Prepared: I’m not good at this one but it revolves around being able have a conversation with your boss or coworker and knowing your facts. A lot of managers want to know details. “What’s going on, why are your numbers showing x, why did this customer say x about you. You made x report, I have a few follow up questions.” Being able to speak and present on the spot because you know your stuff can be career changing. You never know who you’ll meet or impress so being knowledgeable about what you’re doing is key.

I’ve learned a lot but these inspirational thoughts in 10 lines stick with me and have helped me grow. Build a strong foundation for work and the building won’t fall when storms and wind arrive.